FREQUENTLY ASKED QUESTIONS

What is Care Home Central?

Care Home Central, or CHC for short, is a platform that allows seniors and their families to easily find and connect with care homes that have room availability. Simply enter a city of interest, and our search engine will instantly generate a list of care homes in that city, highlighting homes that currently have rooms available. We empower seniors with the information they need to choose and directly connect with the care home that fits them best, eliminating the need for a middle man or placement agency.

How does Care Home Central help seniors?

If you have been searching for a care home, visit our Counselor Assistance page for guidance and answers to questions frequently asked during the care-home search. Our search engine and resources are completely free. If you are curious about How CHC works, watch our 2-minute video tutorial (click here), which will walk you through the easy process of searching for care homes on Care Home Central. If you have any questions about our website or the search process, please contact us for personal support (click here).

How does Care Home Central help care home administrators?

We truly value and commend you for your often underappreciated and committed care of the senior community. Our goal is to help you keep your care home full so you can focus on the seniors in your care rather than spending your resources paying for referrals and placements. Visit our Care Home Owners and Administrators page (click here) to find information on how to claim your profile and begin connecting with prospective residents immediately. If you have any questions about how we can help you, or you need assistance claiming your profile, contact us (click here) for one-on-one help. We'd love to hear from you!

Why should I utilize Care Home Central?

For our seniors: utilizing our website enables you to know all of your options so you can choose a care home that best fits your needs instead of relying on a placement agency to place you in a home.

For our care home owners and administrators: instead of relying on expensive placement agencies to fill vacancies, you can join the Care Home Central community for free and connect directly with people searching for care homes in your city immediately. You will be able to spend less time worrying about the lost income of an empty room and more time providing care for your residents and support to your staff.

What is the difference between CHC and a placement agency?

CHC’s mission is to provide transparency in the industry so both our seniors and care home owners can easily connect with each other. A placement agency charges care homes a fee that is a percentage of a new resident’s first month’s rent, usually between 50% and 125%. This business model leaves room for a conflict of interest. An agency may place a senior in a care home that will pay a higher fee instead of a care home that would be a better fit.

How much does CHC cost?

For our seniors: We offer our website and platform free of charge. This also means that it does not cost you any of your personal information. Once you find a care home that interests you, you can contact the administrator directly without having to first send us your name, phone number, or email address. Your privacy is important to you, and that's important to us.

For our care home owners and administrators:  It is free to claim your care home profile and upload pictures of your property and information about your services. When you are ready to fill a vacancy, you can upgrade your profile to show that a room is currently available. We offer two free profile upgrades to every care home licensed by the State of Califronia. Each upgrade will stay active until you notify us that your vacancy is filled. If your new client vacates within 60 days of moving in, we will re-upgrade your profile, free of charge. This is the CHC guarantee! If you're a care home owner or admin, click here for more info.

Will you be expanding your search results outside of California?

Yes! Once we have perfected the user experience for both our users and our care home administrators, we will be expanding to other states. There will be a lot of important offerings that we plan to roll out as our community grows, including an employment hub that will help caregivers connect with care homes that are hiring. Thanks for visiting, and please come back soon to see what’s new!